Returns & Exchanges
At Curren Watch Store, we want you to be completely satisfied with your timepiece, which is why we offer a 30-day return policy for all unworn watches in their original packaging. If your purchase doesn't meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and reason for return to receive your Return Authorization.
- 2.Secure Packaging
Place the watch back in its original Curren presentation box, ensuring all protective films, manuals, and warranty cards are included to avoid restocking fees.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Quality Inspection & Refund
Once our technicians verify the watch's condition, we will process your refund or dispatch your exchange timepiece within 3-5 business days.